Terms & Conditions:

Cancellation Policy: We have a 6 hours cancellation policy. You can cancel a reservation 6 hours before the reservation takes place with NO penalty. You must contact us by phone! A cancellation Fee equal to the total trip cost will be charged for any cancellation that is made less than 6 hours before the scheduled pick up.

Waiting Time/Extra Stop/Early-Late Hours Policy: NO waiting charge for airport pick up! For other pick up locations if the driver is required to wait more than 15 minutes after the scheduled pickup time - or scheduled stops - you will be charged $10 per 15-minute interval up to one hour. For each extra stop enroute or extra drop-off along way a fee of $10 will apply. If pick up time is before 6:00 am or after 10:00 pm an extra $10 will apply.

No Show Policy: The full fare plus gratuity will also be charged if the passenger fails to be at the designated pickup location. We do not guarantee vehicle avalability or pricing for any reservation changes. To avoid being billed as a no-show, please do not leave your location without contacting us at 617.784.7432.